Responsible Gaming —
Your safety at ev999 is our priority
ev999 believes gaming is for enjoyment — never a source of stress or hardship. Use our safe gaming tools and enjoy within your limits.
For players aged 21 and above only. You must be at least 21 years old to open an account and play at ev999.
Why responsible gaming matters at ev999
Online gaming is a great form of entertainment — from cricket betting to live casino. But like any entertainment, it is most enjoyable when kept within limits. The ev999 platform places the highest importance on the mental wellbeing and financial safety of every member.
We understand that for some people, gaming can sometimes get out of control. In those situations, taking prompt action is the wise choice. This page covers all the safe gaming features available at ev999, ways to self-assess, and support details — so you can always make the right decision.
Gaming should never be seen as an alternative source of income. It is for entertainment, and that is the mindset with which you should play. ev999 is committed to helping you enjoy gaming in a healthy and responsible way.
Age limit & self-assessment
Age verification
You must be at least 21 years old to join ev999 and play any game. We may request proof of age during account verification. It is our responsibility to keep minors protected from gaming.
Ask yourself
If the answer to any of the questions below is "yes", consider seeking support:
- Are you spending more than your budget?
- Are you repeatedly playing to chase your losses?
- Are you cutting back on time with family or friends to play?
- Are you being dishonest about your gaming?
- Are you unable to stop playing?
Our safe gaming tools
ev999 offers these features to help you stay in control of your play.
Set a deposit limit
You can set a maximum amount to deposit per day, per week, or per month. Once this limit is set, there is no way to exceed your budget. You can easily adjust it from your ev999 account settings.
Time-out feature
If you feel you need a short break, use the option to temporarily pause your account for a set period. One day, one week, or one month — choose the duration that suits you. You will not be able to play games while a time-out is active.
Self-exclusion
If you need a break from gaming for a longer period, choose the self-exclusion option. Activating it will completely block access to your ev999 account. Contact the support team to enable this feature.
Reality check reminders
ev999 can remind you at set intervals how long you have been playing. These reminders help you stay aware of the length of your gaming session and encourage you to take a break when needed.
View your gaming history
In the history section of your account, you can view session duration, amounts won and lost, and full transaction details. Maintaining transparency is one of ev999's core principles.
24/7 support
For any concerns or issues related to gaming, contact ev999 via live chat or email. Our support team is available around the clock to assist in both Bengali and English.
Responsible gaming tips
Building a few simple habits helps you enjoy gaming responsibly at ev999. First, set a budget before you start playing and stick to it firmly. Remember, gaming is entertainment — it is not a way to earn money.
Be cautious of the urge to play more in an attempt to recover losses. If you have a losing session, take a calm break. Avoid playing for long stretches at a time — taking regular breaks brings peace of mind.
Always make quality time with your family and friends the priority. If gaming ever begins to interfere with your relationships or daily responsibilities, that is a warning sign. In that case, use ev999's self-exclusion or time-out feature, or speak with our support team.
Only play with money you can afford to lose without it affecting your daily life. The minimum deposit at ev999 is ৳500 and the minimum withdrawal is ৳1,000 — keep these limits in mind when planning.
Avoid playing while under the influence of alcohol or any other substance, as your ability to make sound judgements is reduced in that state. The best decisions are made with a clear and healthy mind.
Need help? We're here
Contact the ev999 support team
If you feel gaming is having a negative impact on your life, do not wait — let us know. The ev999 support team will directly assist you in setting deposit limits, a time-out, or self-exclusion on your account.
Responsible gaming frequently asked questions
Enjoy ev999 responsibly
Play within your limits, stay safe. Visit the FAQ page to learn more or speak with us directly.